Your social media audit

Hey Priya, here's your read.

@coastlinereformer

The call

Your content is working. It is selling the classes that are already full.

Every class photo in your last thirty posts was taken in evening light, your two best-saved posts are both about a first class, and your 6am and 9:30am sessions are the ones running half empty. That is a pointing problem, not a content problem, and it is a much cheaper fix.

How sure I amHigh on the diagnosis, because it is visible from the outside and your own numbers agree with it. Lower on the timing, because you sent three of the four screenshots I asked for.

Hi Priya. I have been through the whole account: your last thirty posts, your grid at thumbnail size, all four highlights, every caption, the link in your bio (I clicked it), your TikTok, and the three Insights screenshots you sent.

You told me the goal for the next three months is filling the 6am and 9:30am weekday classes, because the 5:30pm ones sell out and the mornings run at about half. So that is the question I have answered. Not "how is your Instagram going", which is a question nobody can do anything with.

The short version is that your account is in better shape than you think and it is aimed at the wrong hour. You are not short of reach and you are not short of people who like you. You are short of a single post that says a 6am class exists, and a profile that lets someone book one in under two taps. Work the list in chapter five from the top. The first three items take about forty minutes between them and none of them need you to make anything new.

Where you're at

Your words, back to you, so we are both auditing the same business.

What you told me

  • The goal, by Christmas: the 6am and the 9:30am weekday classes full, or close to it. The 5:30pm and 6:30pm sessions already sell out most weeks.
  • Who you are for: women 30 to 50 in Merewether, Bar Beach and Hamilton, mostly returning to movement after a break or after a baby.
  • What is working: you said the first-timer posts "always get replies". You are right, and the numbers back it (chapter three).
  • What is frustrating: you teach nineteen classes a week and post when you remember to, which is roughly eleven times a month.
  • What is draining: filming during a class. You said it feels intrusive to the women in the room, and you do not want to be the studio that turns clients into content.

What I have built around that

Nothing in this audit asks you to film during a class. Not one item on the fix list, and not one post in the sample week at the end. The studio is empty for a stretch every weekday morning and it is beautiful in that light, which is where the plan puts the camera instead.

Your profile, top to bottom

I opened @coastlinereformer on a phone, looked at the top of the screen for thirty seconds without scrolling, and tried to answer the four questions a stranger asks. Here is how it went.

What a stranger can answer

  • What is this? A pilates studio, probably. The photos carry it.
  • Is it any good? Yes, the grid reads as a real, warm, busy room.

What a stranger cannot answer

  • Where is it? Nothing above the fold says Newcastle, Merewether or NSW. Your name field is "Coastline Reformer" and your bio is "Move well. Feel good. 🤍". A woman in Merewether searching "reformer pilates newcastle" does not find you, and one who lands on you from a friend's share cannot tell whether you are down the road or in Perth.
  • How do I book, and when? Your link goes to coastlinereformer.com.au, which opens on the homepage. The timetable is two taps further in. Nineteen people tapped that link in the last thirty days out of 388 profile visits, and I would bet most of them stopped at the homepage.

The exact strings, ready to paste

Highlights

You have four: Sept, Retreat, Vibes and Studio. Three of them are named for a month or a mood, so nobody taps them, and the two questions you answer in DMs every week (what does a first class cost, and what happens in it) live in neither. Rebuild them along the buying path: First class, Prices, Timetable, The room. That is an hour with a cup of tea, and it is the only permanent long-form space you have on the profile.

Pinned posts

You have none. There are three free slots at the top of your profile and they are currently showing whatever you posted most recently. Chapter five puts three specific posts in them.

The grid, at the size people actually see it

I shrank your profile to phone-grid scale. Six of the first nine tiles are wide shots taken mid-class, and at that size they read as a blur of movement with no identifiable subject. Your Reel covers are auto-selected frames, which is where most of that comes from. Instagram let everyone reorder their grid from June, so this is now a thirty-minute fix rather than something you have to wait out.

What your content is actually doing

Ranked your last thirty posts by saves per view and by comments, and the pattern is not subtle.

Your top of the range

  • 24 July, "what actually happens in your first reformer class" (carousel, 7 slides). 41 saves, 2,140 views, 19 comments. Your best post of the last three months by a distance.
  • 9 July, "three things nobody tells you about reformer" (Reel, 38 seconds). 33 saves, 1,690 views.
  • 28 June, "how to breathe on the reformer" (Reel, 24 seconds). 27 saves.

All three answer a question a nervous beginner is already asking. None of them show a class in progress.

Your bottom of the range

  • 2 August, empty studio at golden hour (single image). 3 saves, 410 views.
  • 19 July, quote tile about consistency (single image). 2 saves, 380 views.
  • 11 July, class in progress, wide shot (single image). 4 saves, 520 views.

Single images are seven of your last thirty posts and they are six of your bottom ten. That is not a coincidence and it is not about the photos, which are lovely. It is that a photo has nothing for someone to save.

The finding that matters most

Twenty-two of your last thirty posts show the studio in evening light. Not one post in three months names a morning class, shows a morning class, or shows the light at 6am. Your feed is a very good advertisement for the sessions you cannot sell any more of.

Your numbers, and what they actually say

You sent me three screenshots: the 90-day overview, top posts by views, and top posts by follows. Everything below comes from those. Where I could not see something, I have said so rather than guessed.

What you sentThe numberWhat it says
Accounts reached, 30 days4,210Healthy for 3,180 followers. Reach is not your problem
Follower share of that reach71%Most people seeing you already follow you. Normal at this size, and it means the profile is doing more of the work than the feed is
Profile visits, 30 days388People are curious enough to click through. This is the number your content is already earning
Follows from those visits24About 6 in every 100 visitors follow. There is room here, and the bio and pins are where it lives
Link taps19Under 5 of every 100 visitors tap through. This is the leak
Posts, 30 days11Sustainable. Leave it alone

The gap I cannot fill

I asked for a fourth screenshot, the full metric panel on one recent Reel, and it did not come through. Without it I cannot see your skip rate or your retention curve, which means nothing in this audit is a claim about your hooks. Your Reels may be losing people in the first two seconds or they may be holding beautifully. I do not know, so I have not written a recommendation that depends on knowing. Send it whenever and I will add a page.

One benchmark, with its working shown

Socialinsider's 2025 study of 35 million posts puts the average carousel from a 1,000 to 5,000 follower account at 993 views. Yours average 620. That is a real gap, and it is measured views per post at your band, not an engagement-rate percentage from a different tool with a different denominator.

Do these first

In this order. The first three are forty minutes between them and they require nothing new to be made.

#The fixHow longWhat should move
1Rewrite the name field so it carries the category and the suburb (the exact string is in chapter two)2 minSearch reach, profile visits
2Point the bio link straight at the timetable, not the homepage5 minLink taps
3Turn on the Book action button and connect it to the same page10 minBookings you can see
4Rewrite the bio to the version in chapter two20 minFollows per profile visit
5Pin three posts: the 24 July first-class carousel, one packed-room photo, one post that names the 6am5 minFollows per profile visit
6Set the address on the account so you appear on Instagram's map5 minLocal discovery
7Rebuild the four highlights: First class, Prices, Timetable, The room60-90 minLink taps, DM volume
8Choose a cover frame for your last twelve Reels, then reorder the grid30 minFollows per profile visit

Then, as a habit rather than a job

  • Stop posting single images. The same photo becomes a three-slide carousel with a written claim on the first slide, and it costs about a minute.
  • One post a fortnight that names the morning classes explicitly, in the morning light. The sample week has two.
  • Reply to every comment on the day it lands. You already do this most of the time and it is one of the reasons the account feels warm.

TikTok, and the gap between the two

You have @coastlinereformer on TikTok, 640 followers, eleven posts in six months. Here is the honest read.

What is wrong with it right now

  • Every one of the eleven has an Instagram watermark on it, because they were downloaded from Instagram rather than exported from your editor. TikTok treats visibly repurposed content as unoriginal and it can cost For You eligibility, so the eleven posts you did make are competing with a handicap you did not know about.
  • Your display name is "Coastline Reformer" with no category and no suburb, same problem as Instagram and the same two-minute fix.
  • It is a personal account, so there are no analytics at all. I cannot tell you where a single view came from.

What I would actually do

Not much, and that is a real recommendation rather than a dodge. Instagram is where your customer books and it is where your reach already is. TikTok's value for a studio in Merewether is not the feed, it is search: nobody in Newcastle is competing for "reformer pilates newcastle" on TikTok the way they are on Instagram, and a video that answers a question stays findable long after the feed has finished with it.

So: switch to a Business account, fix the display name, and post the same first-timer answers you already make, exported clean without the watermark. Two a week at most. If search starts showing up in your traffic sources within a month, it is worth more time. If it does not, you have lost very little.

What I'd leave alone

Half the value of an audit is permission to stop doing things. None of the below is worth your time this quarter.

  • Hashtags. They are capped at five per post now and they classify rather than distribute. Three or four specific ones, and never think about it again.
  • Posting times. Yours are fine, and timing sits well below hook, format and offer in what actually matters. Do not let anyone sell you a timing fix as a growth lever.
  • The retreat highlight. It is out of date, but it is also the nicest thing on your profile and it is doing no harm. Refresh it when you next run one.
  • Your follower count. See chapter four.
  • Chasing a viral Reel. Reach is not your constraint. You already reach 4,210 accounts a month in a suburb where your total addressable market is a few thousand women.

What will not move in thirty days, whatever you do

Say this back to yourself in week five when you are wondering whether any of it worked:

  • Follower growth. Flat is normal.
  • Anything that depends on repositioning. That needs a full content cycle to read.
  • The TikTok search play. Give it fifteen to twenty posts before you judge it.

What should move inside thirty days: link taps, follows per hundred profile visits, DM questions about the morning classes, and how many people arrive at a 6am having seen it on Instagram. Ask them at the door. It is the only attribution a studio really needs.

Your first week, planned

This is what a fortnight of the Club looks like, cut in half so you can see the shape of it. Four posts, none of them filmed during a class, all of them aimed at the two sessions you are trying to fill. It is a test week, not a locked schedule: we look at what performed and build the next round on that, rather than on a guess.

  1. Post 01: Tuesday

    8:40amCarouselInstagram

    The 6am class in five frames: the empty room in first light, the reformers set, the kettle on, the door open, then the room with six women in it. No faces needed until the last frame, and that one is a wide shot from behind.

    Hook
    First frame, on screen: "6am at Coastline, before anyone speaks."
    CTA
    Last slide: "Mornings are the quiet ones. Timetable's in the bio."
    Why this one
    Your feed has never shown a morning class. This is the single cheapest post that fixes the problem chapter three found, and it is shot in one twenty-minute block before your 9:30.
    Caption, ready to paste

    6am at Coastline looks like this. The room is warm before you get here, the reformers are already set, and nobody talks much for the first ten minutes. Our mornings are the quiet classes. Eight to a room, back out the door by 6:50, and the rest of your day hasn't started yet. Timetable's in the bio if you want one this week.

  2. Post 02: Wednesday

    6:15pmReelInstagram + TikTok

    You to camera in the empty studio, 30 seconds, answering the question you get in DMs every week: what happens in the first ten minutes of a first class. Filmed after the last evening session when the room is yours.

    Hook
    "Nobody tells you what the first ten minutes of a reformer class actually look like, so here it is."
    CTA
    "If you've been putting off booking one, that's the bit you were worried about, and now you know."
    Why this one
    Your three best posts of the quarter are all first-timer answers and none of them have you in them. This is the same proven topic with a face on it, which is what a service someone buys with their trust needs.
  3. Post 03: Friday

    7:30amReelInstagram

    Ninety seconds of the studio waking up, cut to about twenty: the blinds going up, the light hitting the reformers, straps being set, the kettle, the sign flipped. Ambient sound under a soft track, no talking.

    Hook
    On screen at 0:00: "Merewether, 5:52am."
    CTA
    "6am and 9:30 have space this week."
    Why this one
    The atmosphere content you already make well, doing a job it has never been asked to do. It also puts the suburb on screen, which is where a local search signal actually comes from.
  4. Post 04: Sunday

    10:00amCarouselInstagram

    Where to park, what to wear, what we provide, and how early to turn up. Four slides, one answer each, shot on the reformer and at the door. This is the DM you have typed a hundred times.

    Hook
    Slide one: "Everything you were going to DM me before your first class."
    CTA
    "Save this for the morning of."
    Why this one
    It is the most saved kind of post you make, and it removes the last four reasons someone books next month instead of this week.
    Caption, ready to paste

    Everything you were going to message me before your first class, answered. Park on Frederick, there's almost always room before 9. Wear whatever you'd walk in. Grip socks are here if you forget yours. Come ten minutes early the first time so I can set your reformer with you. Save this for the morning of. See you there.

Stories, between the posts
  • Three frames a day, phone-shot, no production: the room before opening, whatever you are drinking, one question sticker.
  • Wednesday: a poll on the morning classes. "6am or 9:30, which one would you actually make?" You will learn more from fifty taps than from a month of guessing.
  • Friday: reshare Tuesday's carousel with "still two spots Monday" over it, so the feed post gets a second life on the day people plan their week.
What this costs you

One twenty-minute block on Tuesday before the 9:30 covers Tuesday and Friday. Wednesday's is filmed after your last evening class in about ten minutes. Sunday's is four photos you can take between classes any day this week. Editing is the part that takes longer than you expect, so give it an hour across the week, and ten minutes a day for stories, comments and DMs.

That is one week. A round is a fortnight of it, written from your numbers rather than mine, with the captions ready to paste and the next round built on whatever this one taught us. That is what the Club is, and it is the thing this audit was always the first page of.

That's your read. Work the fix list top to bottom, and if you'd rather have me in your corner every round after this, the Club is here whenever you're ready. Your first week in it is free.

See the membership

Leave the scrolling to me. Tilly x

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